Chat Agent

Job Description

Comprehend Client Policies and Guidelines

• Interact with clients through talk and address issues
• Help clients with new updates and offers
• Resolve inquiries identified with sim cards, organize, charges issues
• Maintain SLA and quality
• Proactive and curious applicant required with clear and exact correspondence, composed and oral aptitudes
• Functional information of utilizing CRM arrangement and MS Excel
• Provides back-up help to other gathering individuals in the exhibition of occupation obligations as required
• Domain information of US Customer Service
• Analytical abilities are likewise required with an eye for detail
• Job requires the contender to be decisive or impact individuals, test for reactions and relate to clients

Company Profile:

Salary: Not disclosed

Industry: Consultancy

Functional Area: Top management

Role Category:

Employment Type: Full time


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