Job Description
Comprehend Client Policies and Guidelines
• Interact with clients through talk and address issues
• Help clients with new updates and offers
• Resolve inquiries identified with sim cards, organize, charges issues
• Maintain SLA and quality
• Proactive and curious applicant required with clear and exact correspondence, composed and oral aptitudes
• Functional information of utilizing CRM arrangement and MS Excel
• Provides back-up help to other gathering individuals in the exhibition of occupation obligations as required
• Domain information of US Customer Service
• Analytical abilities are likewise required with an eye for detail
• Job requires the contender to be decisive or impact individuals, test for reactions and relate to clients
Company Profile:
Salary: Not disclosed
Industry: Consultancy
Functional Area: Top management
Role Category:
Employment Type: Full time
Keyskills
