Guest Service Executive

Guest Service Executive

Job Description

  • Guarantee expand visitor fulfillment level through customize administration, brief consideration for visitor needs from register with look at.
  • Guarantee exceptional acknowledgments and administrations to the VIPs and rehash visitors
  • Guarantee checked all the visitor rooms before discharge for the visitor.
  • Guarantee respecting every one of the visitors according to the organization set standard.
  • Welcomes all visitors consistently in an agreeable and accommodating way and use visitors name at each chance
  • Co ordinate with different divisions to guarantee phenomenal administration conveyance
  • Execute standard working methodology to improve the procedure and execution.
  • Speak with Front Office Manager on pertinent issues influencing visitor administrations and lodging activities.
  • Guarantee give fundamental rules to reservations, gathering , housekeeping, money for any visitor administrations.
  • Takes care of visitors grievances, request and demands, refs issues to boss/Assistant Manager if he/she is unfit to help.
  • Guarantee all the visitor conveniences set and conveyed according to the organization set standard.
  • Performs check, in line out and room change methods and guarantees all information are entered totally into the lodging frameworks as per reservation.
  • Keeps up clerk glide and guarantees precise every day report of all cash got
  • Information of all extraordinary advancement methods, for projects, for example, Seasonal Packages.
  • Guarantee checks all the night reports, the morning report and set up every vital structure for the visitor entry.
  • Welcome and go about as escort for all visitors to their alloted rooms.
  • Help Front Desk staff in the registration and registration of visitor
  • Arrange proper transportation for arriving and withdrawing visitors.
  • Update and renew of guarantees, visitor supplies and office stationary.
  • Station at the middle piece of the anteroom to direct and escort visitors to Food and Beverage Outlets.

Company Profile:

Salary: Not disclosed

Industry: Travel / Hotels / Restaurants

Functional Area: Ticketing / Travel / Airlines

Role Category: Guest Service Associate

Employment Type: Full time

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