Hiring a Tech Support Engineer

Hiring a Tech Support Engineer

Job Description

  • Report testing results and expected conduct of all home computerization savvy gadgets from Icosys list.
  • Build up and oversee broad system of nearby experts, for example, circuit testers, craftsmen, drape installers and framework integrators, to viably execute establishment, specialized administration and fix assignments in each objective domain.
  • Bolster deals group as specialized SME for Smart Home item go.
  • Oversee and execute establishment exercises for arrangements shut in an appointed area.
  • React to shopper grumbling and give all required specialized help to address and resolve buyer objections in appointed domain.
  • Investigate client grumblings and play out any testing, fixes and trades as required for savvy home gadgets.
  • Report fix related work and guarantee gadgets are refreshed when required dependent on involvement in fix work and client criticism.
  • Work with server group to comprehend and record by and large home robotization stage including Android and iOS application based UI for home mechanization arrangement.
  • Work with Device OEM on growing profound specialized comprehension and recording specialized subtleties of Icosys Smart Home gadgets.
  • Keep up abnormal state of client and accomplice arrange fulfillment by viably executing every single specialized errand.

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area: Network Administration

Role Category: Others

Employment Type: Full time


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