Technical Support Engineer

Technical Support Engineer

Job Description

  • Attend and recognize every client call/mail.
  • Responsible to raise inconvenience tickets.
  • Collect all the required data according to the agenda.
  • Perform fundamental dimension investigating for settling client issues.
  • Collaborate in examining issue amid accelerations.
  • Assist in goals of specialized/non-specialized issues looked by clients.
  • Provide convenient updates to clients and 100% documentation (RCA) on every one of the goals.

Company Profile:

Salary: Not disclosed

Industry: IT / Hardware

Functional Area: IT / Telecom

Role Category: Others

Employment Type: Full time


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