Urgent Hiring for Customer Delight Executive/Officer

Urgent Hiring for Customer Delight Executive/Officer

Job Description

·       To explore the possibilities of having hospital / clinic/ gynaecologist tie-ups.

·       To meet and discuss with Gynecologists on latest stem cell development.

·       Generating leads through hospital/clinics.

·        Giving presentation to the expecting parents.

·       Responsible for opening counselling sessions.

·       Responsible for enrolments and payment collections.

·       Ensuring to place the marketing material at the clinic.

·       Conduct and participate in the hospital activities like ANC and Baby Shower.

·       Ensuring completion of client enrolment, payment collection, client agreement signing, generating SAR and ensuring smooth sample collection and dispatch to the lab.

·       Responsible for good conversation from lead to presentation (30%) and from presentation to enrolment (50%).

·       Updating leads/presentations/enrolments in the system on a daily basis.

·       To ensure that there is no missed collection or cancellation of enrolment or any complaints by the clients

·       To do regular follow-ups for the prospects.

·       Responsible for getting Google reviews and client & doctor testimonials.

·       To qualify for the special incentives and the contest rolled by the company.

·       Ensuring to follow the company protocols and systems.

·       Reporting to Regional Sales Manager or Territory Manager or respective ASM or General Manager.


Behavioural

·        Good Communication skills-(English mandatory)

  • Excellent Interpersonal skill
  • Positive Attitude

 

Functional

  • Good knowledge about Stemcell Banking
  • Well acquinted with hospital policies/protocols

Company Profile:

Salary: Not disclosed

Industry: Hospitality

Functional Area:

Role Category:

Employment Type:

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